Pre-Orders
As we often order from the manufacturer based on customer demand, all pre-orders are a final sale. If you are ordering other items along with a pre-order, the items will be held until the pre-order is released, and everything will be shipped together. If you require your other items immediately, please place a separate order. Delivery times for pre-orders are estimates, and Monkland Quilt Studio is not responsible for delays due to manufacturers shipping times. We aim to have all pre-orders processed and shipped within 3 days of receiving them from the supplier.
Discount codes do not apply to pre-orders.
Special Orders
If we have ordered an item specifically for you, we will not issue a refund unless there is a defect. You may be required to provide a deposit for any item special ordered.